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General HR Quiz – Part 2

July 5, 2012 Test HR IQ 3 Comments

Take up this Quiz and check how much you know about General HR.

Generalist HR

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Question 1

An employee has come forward with an allegation of quid pro quo harassment by her supervisor. As the HR manager, you are responsible for investigating the charges. The supervisor in question is someone with whom you have become quite friendly. In this case, the best person to conduct the investigation is

A	You
B	The corporate attorney
C	The direct manager of the accused supervisor
D	A third party investigator

Question 1 Explanation:

In this case, the organization will be best served by a third-party investigator. The most important consideration in an investigation of sexual harassment is that the investigator is seen as credible and impartial

Question 2

One purpose of a diversity initiative is to

A	Increase workplace creativity
B	Increase the effectiveness of the workforce
C	Increase the organization’s ability to attract customers
D	All of the above

Question 2 Explanation:

The purpose of a diversity initiative is to increase the effectiveness of an already diverse workforce by educating the employee population about the benefits of a diverse workforce, which include increased creativity and an enhanced ability to attract customers

Question 3

Measuring staffing needs against sales volume could be done most effectively by using which of the following techniques?

A	A multiple linear regression
B	A ratio
C	A simulation model
D	A simple linear regression

Question 3 Explanation:

A simple linear regression measures one variable against another

Question 4

When an interviewer is aware that a candidate scored particularly high on an assessment test, this bias is known as the:

A	Halo effect
B	Knowledge-of-predictor effect
C	Cultural noise effect
D	Stereotyping effect

Question 4 Explanation:

The knowledge-of-predictor effect occurs when an interviewer is aware that a candidate has scored particularly high or low on an assessment test and allows this to affect the hiring decision. The halo effect occurs when the interviewer allows a single positive characteristic of the candidate to overshadow other considerations. Cultural noise occurs when a candidate gives answers they think the interviewer wants to hear. Stereotyping occurs when the interviewer makes assumptions about a candidate based on generalizations about the group the candidate belongs to (for example, women)

Question 5

To increase the chances for successful repatriation of employees, the process should include

A	Development of a qualified pool of candidates for global assignments
B	A formal repatriation program that includes career counseling
C	Setting expectations for repatriation before employees begin global assignments
D	All of the above

Question 5 Explanation:

Organizations that are able to successfully repatriate employees after global assignments do so by carefully selecting candidates for global assignments, setting appropriate expectations before the assignment begins, and establishing a formal program to assist employees in reintegrating into the home office after a global assignment

Question 6

An example of a nonqualified deferred compensation plan is

A	An excess deferral plan
B	A target benefit plan
C	A money purchase plan
D	A cash balance plan

Question 6 Explanation:

Extrinsic rewards are nonmonetary rewards from which self-esteem comes from others, such as formal recognition for a job well done.

Question 7

An effective progressive disciplinary process begins with

A	A written warning.
B	A verbal warning.
C	A suspension.
D	Coaching or counseling.

Question 7 Explanation:

An effective progressive discipline process begins with coaching or counseling, acknowledging good performance, and providing guidance on performance that needs to be changed. Providing ongoing feedback, both positive and negative, reduces the stress level for both employees and supervisors when serious performance issues arise and must be addressed

Question 8

Which of the following activities does not contribute to ergonomic injuries?

A	Awkward postures
B	Extended vibrations
C	Falling down stairs
D	Contact stress

Question 8 Explanation:

Ergonomic injuries are caused by repeated stress to a part of the body. A fall down the stairs is a single occurrence and therefore not an ergonomic

Question 9

A statement that describes what an organization does that is different from others is a:

A	Value statement
B	Corporate goal
C	Vision statement
D	Mission statement

Question 9 Explanation:

The mission statement describes who the organization is, what it does, where it is going, and how it is different from others.

Question 10

The balanced scorecard concept does NOT

A	Tie objectives to specific performance measures
B	Eliminate unnecessary processes to increase customer satisfaction.
C	Measure how objectives contribute to organization goals
D	Set targets for meeting objectives